Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

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If you notice an issue on the products or anything else on the order, please submit a problem report.

The return address is set by default to the Printful facility. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 30 days. If Printful's facility isn't used as the return address, you would become liable for any returned shipments you receive.

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When returning an item, please notify ATHLETICA L.L.C. by email at benny@athleticasportsmedia.com with the subject line stating, "RETURN OF ITEM(S). ATHLETICA will only handle communications regarding returns via email. Customers have 30 days to report a return. Customer is responsible for any further shipping charge associated with any return including but not limited to, wrong address (fault of customer), unclaimed shipments, etc.

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Printful does not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons. You hereby agree that any returned orders with face masks won’t be available for reshipping and will be disposed of.

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ANY RETURNS THAT ARE MADE NEED TO BE ADDRESSED AS FOLLOWS:

 

ATHLETICA  Returns 
 

RETURNS ARE MADE TO THE FULLFILLMENT CENTERS THAT FILLED THE ORDER. THIS INFORMATION WILL BE LISTED IN YOUR ORDER. YOU CAN SEE YOUR ORDERS AFTER YOU'VE CREATED AN ACCOUNT AT PRINTFUL.COM

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USE THE ADDRESS OF YOUR FULLFILLMENT CENTER LISTED HERE:

• US & Mexico: 217 Wrangler Drive, Coppell, Texas, 75019

• Canada: Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4, Canada

• Latvia: Lidostas parks, Marupe, Marupes nov., LV-2167, Latvia

• Spain: Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain

• UK: Antar 2 Headway Road, Wolverhampton, West Midlands, WV10 6PZ

• Australia:

  • Apparel orders: 40 Tanimbla Street, Kedron, Queensland 4031

  • Non-apparel orders (except phone cases): 338 Albert St, Brunswick VIC 3056

  • Phone cases: 6 Axis Crescent, Dandenong South VIC 3175

• Japan: Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101

• Brazil: Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park. Parque Paulista. CEP 25251-460. Duque de Caxias - RJ, Brasil